Whitespace

FAQs

+ Do you bill hourly?

Instead of focusing on the clock like most agencies do, we focus on executing our projects properly. We are proud to offer agency-quality work without the heavy price tag, and lay it all out during our onboarding meeting, so we avoid surprises. ;)

+ Can I speak with you before committing?

Of course! In fact, we strongly encourage it and offer a complimentary 15 minute call for every prospective client. To arrange a call, please send us an e-mail and we will get back to you to schedule our call.

+ Why Squarespace?

It's user-friendly. We don't want our clients to be on the hook with us or a developer after we launch the site. With Squarespace, making edits in the future requires little to no coding experience, so clients are able to make changes on their own. (Note: we include a training session as part of the project that any company member can attend.)

It offers 24/7 customer service. As part of having a site on Squarespace, you get access to their 24/7 customer support, who are readily available to answer any questions you have via chat and email. If you want anything revised/reworked to your Squarespace site years into the future, Squarespace's team will be able to guide you with making the changes on your own with no charge, which is very cost efficient. And of course, some clients prefer for us to manage this for them, but it's always reassuring to know that Squarespace is there with 24/7 if the guidance is needed.

It values design. We have built Wordpress sites in the past. However, we have found that Squarespace prides itself to creating beautiful, clean, and effective websites. All of their websites are automatically scaled for mobile devices, so there's no need for extra coding for responsive design.